100-day money-back guarantee

You're not sure? No problem!

In addition to your statutory right of withdrawal, we offer you a 100-day trial sleep guarantee. This way, you can calmly test whether our product really suits you.

Conditions:

1. The period begins upon receipt of the goods and is valid for 100 calendar days.

2. Returns are possible without stating reasons.

3. The goods must be in perfect condition and returned to us within 100 days.

Returns can be easily registered via our returns portal.

This guarantee is voluntary and supplements your statutory rights, which of course remain unaffected.

KUNU Guarantee

Guarantor: Green Thinking GmbH, Schiffgraben 53, 30175 Hanover

Email: support@kunu-store.de

Guarantee period: We grant you a lifetime guarantee from the date of purchase.

Geographical scope: This guarantee applies to purchases made via the online shop kunu-store.de within the European Union.

Guarantee description: Green Thinking GmbH guarantees that all products you purchase are free from material and manufacturing defects, provided they have been used properly. In the event of a warranty claim – i.e. in the case of confirmed material or production defects – Green Thinking GmbH undertakes to provide lifetime support and spare parts service:

You will receive suitable spare parts free of charge, if available, when needed.

Should a part no longer be available, we will work with you to find an equivalent solution.

This guarantee is voluntary and supplements your statutory rights, which of course remain unaffected.

Claiming the guarantee: Please send us the following documents: Proof of purchase (e.g. invoice or order confirmation), description of the defect, if applicable the affected product, by post or email to Green Thinking GmbH, Schiffgraben 53, 30175 Hanover, Email: support@kunu-store.de

Exclusion of guarantee: The guarantee does not cover damages caused by improper handling or use, unauthorized interference, repairs by third parties, normal wear and tear (e.g. cosmetic signs of use)